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Warehouse Sale 25% off EVERYTHING. Limited time only! | SHOP NOW

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We are currently closed for maintenance, feel free to browse around or head over to Styletread to shop now.

As Bobux is in receivership, any purchases made will be delivered but we are experiencing delays. Learn more.

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New Spring Collection. Coming Soon | Discover Dare to Roam

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Terms of use

25% OFF

T&C’s: 25% off at [bobux.com.au].

Offer available online only. Offer can be used with already marked-down product on the website but cannot be used in conjunction with other promotional offers, discounts, or coupons obtained earlier. While stocks last.
Standard returns policy applies - no exchanges, returns & refunds only.
Offer excludes gift cards. No price adjustments for previous orders. Sale ends at 11:59pm NZDT Thursday 25th April 2024.

GENERAL

1. GENERAL

1.1.    Bobux.com.au is a website owned by Australian Footwear Pty Ltd (ABN 168 259 210) ("Australian Footwear"). The Licensor grants Australian Footwear Pty Ltd (ABN 40 168 259 210) ("Licensee") to operate the website and trade as Bobux. Both Licensor and Licensee are subsidiaries within Munro Footwear Group Pty Ltd (ABN 59 614 250 501) known together with its directors, employees and agents as "We", "Our" or "Us". Your access and use of this website is conditional upon your acceptance and compliance with these Terms and Conditions. Your use of and continued access to this website constitutes your agreement to these Terms and Conditions. Acceptance by you of these Terms and Conditions binds you and all of your employees, officers and agents to comply with these Terms and Conditions. Without implying any licence to do so, if you pass on any information contained in the web site to any other person, you should pass on these Terms and Conditions also and draw it to their attention.
You can browse, select and place orders for products available for purchase online. Use of the Bobux Website is subject to acceptance of these Terms and Conditions.

1.2.    These terms and conditions provided by us govern and apply to your access and use of the websites operated by entities within the Munro Footwear Group (Sites) and any other website, social media accounts, applications, software and other technological products and services operated by us (Platforms). 

1.3.    The Platforms are provided by us to you in order for you to browse, select and order footwear, clothing and other accessories (Products) from us and participate in any ancillary services we may provide (Services).

1.4.    Please read these terms and conditions before accessing or using the Platforms.

1.5.    Your access to and use of the Platforms, including your order of Products and use of Services through the Platforms, is subject to these terms and conditions.

1.6.    The terms and conditions also apply to the sale of any Products or us of Services via methods other than the Platforms, including sales by telephone, in person via our stores or other means, unless otherwise agreed in writing.

DISCLAIMER

2. DISCLAIMER

2.1.       The information contained on the Platforms is provided in good faith on an "as is" basis. We do not represent or warrant to the reliability, accuracy or completeness of the information contained on the Platforms. To the extent permitted by law, we are not responsible or liable for any Liabilities (direct, indirect or consequential losses and damages) arising in any way (including without limitation negligence) for errors in, or omissions from, the information on the Platforms.

2.2.       Whilst we make every effort to ensure that the Product images and descriptions used on our Platforms are true and accurate representations of our Products, occasionally slight variances in colours, styles, textures and details may occur when viewing images online as compared with in person. 

INTELLECTUAL PROPERTY

3. INTELLECTUAL PROPERTY

3.1.       You:
(a) acknowledge that the copyright in the Products and Platforms, the software, design, text and graphics comprised in the Platforms (in particular our branding and photographs of our Products), the selection and layout of the Platforms and the content and materials on the Platforms (together, the Material) are owned by or licensed to us;
(b) must not modify, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, distribute in any way or communicate to the public a Material without our prior written consent; and
(c) must not frame or embed in another website or application any of the material appearing on the Platforms without our prior written consent.

3.2.       You may:
(a) store a reproduction of the content on the Platforms on your local computer for the sole purpose of viewing the content and Materials; and
(b) print hard copies of the content and Materials for the sole purpose of viewing and purchasing Products but not for any other use, including commercial use.

3.3.       This Platforms, the Products and any ancillary materials or documents owned or used by us in connection with the sale of the Products and promotion of its business contains registered and unregistered trademarks which are protected by law and other branding, images, content which constitute our intellectual property. You must not use any of the images, marks or trademarks appearing on the Platforms or our name or the names of our related bodies corporate or any of our intellectual property without our prior written consent.

VIRUSES

4. VIRUSES

4.1.       We do not claim that any information (including any files) obtained from or through the Platforms is free from viruses or other faults or defects.

4.2.       You are responsible for scanning any information for viruses.

4.3.       You agree that we have no responsibility or liability to you or any other person for any loss or damage (whether direct, indirect, consequential or economic), regardless of cause, negligence or otherwise, which may be the direct or indirect result of any such information.

4.4.       If we are found to be liable this will be limited to the cost of supplying the information again.

COMPLIENCE WITH THESE TERMS AND CONDITIONS

5. COMPLIENCE WITH THESE TERMS AND CONDITIONS

5.1      You agree to bound by, and comply with, these terms and conditions by:
(a)  using the Platforms, in particular, browsing our Sites;
(b)  completing your registration through the Platforms; and/or
(c)  obtaining or ordering Products from us using the Platforms or by any other method of sale.

CHANGES TO THESE TERMS AND CONDITIONS

6. CHANGES TO THESE TERMS AND CONDITIONS

6.1.       If you have an order that has been accepted by us, the terms and conditions that will apply to that order are the terms and conditions that applied at the time you placed your order. We cannot vary the terms and conditions which apply to a given order after that order is accepted by us.

6.2.       Subject to clause 6.1, we may change these terms and conditions at any time, and such modifications will be effective as soon as they are posted. By continuing to use the Platforms after these terms and conditions have been modified, you agree to be bound by the changes to these terms and conditions.

REGISTRATION

7. REGISTRATION

7.1.       You may complete the customer registration process through the Platforms before placing an order for Products through the Platforms. Any personal information that you give us will be held and used by us in accordance with our Privacy Policy contained on the Platforms.

PLACING AN ORDER FOR PRODUCTS

8. PLACING AN ORDER FOR PRODUCTS

8.1.       You may order Products by selecting and submitting your order through the Platforms in accordance with these terms and conditions.

8.2.       Any order placed through the Platforms for a Product is an offer by you to purchase the particular Product for the price notified (including the delivery and other charges and taxes) at the time you place the order.

8.3.       We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the platforms.

8.4.       You agree to provide us with current, complete and accurate details when asked to do so within the Platforms.

ACCEPTANCE OR REJECTION OF AN ORDER

9. ACCEPTANCE OR REJECTION OF AN ORDER

9.1.       We reserve the right to accept or reject your order for any reason, including (without limitation) if the requested Product is not available, if there is an error in the price or the product description posted on the Platforms or in your order, or if you provide us with erroneous or insufficient information in respect of your credit card details, billing information or shipping address. 

9.2.       Each order placed for Products through the Platforms or any other means that we accept results in a separate binding agreement between you and us for the supply of those Products. For each order accepted by us, we will supply the Products in that order to you in accordance with these terms and conditions.

9.3.       If we reject an order placed through the Platforms, then we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.

CANCELLING AN ORDER (BY US)

10. CANCELLING AN ORDER (BY US)

10.1.       Prior to the dispatch of an order, we may cancel all or any part of an order (including any orders that we have accepted) without any liability to you for that cancellation if:
(a)  the requested Products in that order are not available; or
(b)  there is an error in the price or the product description posted on the Platforms or in any other sales platform in relation to the relevant Product in that order;
(c)  we consider that the postage price selected in the checkout does not match the applicable price for the delivery address;
(d)  your order weight exceeds our maximum postal delivery weight (in which case we will contact you to make alternative arrangements where possible); 
(e)  you have provided us with erroneous or insufficient information in respect of your order including credit card details, billing information or shipping address; or
(f)  that order has been placed in breach of these terms and conditions.

10.2.       If we do so, then we will endeavour to provide you with reasonable notice of that cancellation, and will not charge you for the cancelled order if we cancel it before the delivery date or if you are not at fault or in breach of these terms and conditions.

CANCELLING AN ORDER (BY YOU)

11. CANCELLING AN ORDER (BY YOU)

11.1.       Orders may not be cancelled once submitted via the Platforms or via any other method of sale. Should you wish to correct your delivery address or contact details prior to the order being dispatched, please refer to the Contact Us section of the relevant Site from which you ordered and we will endeavor to assist you.

DELIVERY OF PRODUCTS

12. DELIVERY OF PRODUCTS

12.1.       Please see the Shipping section on the relevant Site from which you ordered, or intend to order, for more information on our Shipping Policies which form part of these terms and conditions.

12.2.       By using the Platforms, purchasing a Product and accepting these terms and conditions you consent to the terms of our Shipping Policies, noting that each of our brands may offer different Shipping Policies.  

PRICES, FEES AND CHARGES

13. PRICES, FEES AND CHARGES

 13.1.       The prices of Products and delivery and other charges displayed on the Platforms are current at the time of issue, however, we reserve the right to change prices at any time before we accept an order from you.

13.2.       All prices shown on the Platforms are in Australian Dollars (AUD) unless specifically designated otherwise.

13.3.       We will charge you, and you agree to pay, the following fees and charges in relation to an order that we accept (as applicable):
(a)  the purchase price of each Product that is ordered;
(b)  the delivery fee for delivering the Products to you; and
(c)  any other fees and charges set out in these terms and conditions or on the Platforms.

13.4.       All fees and charges identified in these terms and conditions and all prices for the Products as shown on the Platforms are inclusive of GST (unless otherwise indicated). 

YOUR OBLIGATIONS

14. YOUR OBLIGATIONS

14.1.       You covenant and warrant that:
(a)  all information and data provided by you to us through the Platforms (including as part of the customer registration process) or otherwise is true, accurate, complete and up to date;
(b)  the person receiving the Products at the Delivery Address is authorised by you to do so;
(c)  you have and will comply with all relevant laws relating to your use of the Platforms and your placement of any order to us;
(d)  you will ensure that your LoginID and password that is used to access the Platforms and the details of your account is kept in a safe and secure manner;
(e)  you will promptly notify us if you are or become aware that there is or has been an unauthorised use of your LoginID and password or account, or any other security breach relating to your account;
(f)  you will promptly advise us of any changes to your information provided to us as part of the customer registration process;
(g)  you are responsible for any costs associated with your access to or use of the Platforms, including Internet access fees;
(h)  you are responsible and liable for any person that uses your LoginID and password to order Product(s) through the Platforms;
(i)  you agree that we may charge you for all Products that we agree to supply to you that have been ordered using your LoginID and password through the Platforms;
(j)  you will check the labels on the Products before use; and

14.2.        You must not:
(a)  use the Platforms for any activities that breach any laws, infringe a third party’s rights or are contrary to any relevant standards or codes;
(b)  use the Platforms in a manner or way, or post to or transmit to or via the Platforms any material, which interferes with other users or our other customers or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using or enjoying the Platforms;
(c)  make fraudulent or speculative enquiries, purchases or requests through the Platforms;
(d)  use another person’s details without their permission or impersonate another person when using the Platforms;
(e)  post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings;
(f)  tamper with or hinder the operation of the Platforms;
(g)  knowingly transmit any viruses, worms, defects, trojan horses or similar disabling or malicious code to the Platforms;
(h)  use any robot, spider, site search and retrieval application or other mechanism to retrieve or index any portion of the Platforms;
(i)  modify, adapt, translate or reverse engineer any portion of the Platforms;
(j)  remove any copyright, trade mark or other proprietary rights notices contained in or on the Platforms;
(k)  reformat or frame any portion of the web pages that are part of the Platforms;
(l)  create accounts by automated means or under false or fraudulent pretences;
(m)  use the Platforms to violate the security of any computer or other network or engage in illegal conduct;
(n)  take any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure;
(o)  use the Platforms other than in accordance with these terms and conditions; or
(p)  attempt any of the above acts or engage or permit another person to do any of the above acts.

WARRANTY AND LIABILITY

15. WARRANTY AND LIABILITY

15.1.       We accept liability for all legal guarantees and warranties expressed or implied to the transactions under the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth), or any other legislation (such as the Fair Trading Acts (or equivalent legislation) in each State and Territory) the effect of which cannot be excluded.

15.2.       Where we are permitted by law (and subject to clause 15.1):
(a)  we do not warrant or represent the suitability of the Platforms or a Product for any purpose; and
(b)  we will not be liable to you for indirect and consequential loss (including without limitation for loss of revenue, loss of profits, failure to realise expected profits or savings and any other commercial or economic loss of any kind) or loss or corruption of data, in contract, tort, under any statute or otherwise (including negligence) arising from or connected to the Platforms or the Product.

15.3.       Our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.

15.4.       If we offer an additional manufacturer’s warranty with any Product, the additional warranty will be subject to any express terms and conditions stated to apply to that warranty and will be subject to law.  Where an additional manufacturer’s warranty is offered, please note that our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

RETURNS

16. RETURNS

16.1.       Unless you notify us to the contrary by email within thirty (30) days of delivery of any Products and such notification is confirmed by return email within seven (7) days of its receipt by us, the Products shall be deemed to have been accepted by you.

16.2.       Please see the Returns section on each of the Sites for more information on our Returns Policies which form part of these terms and conditions. Please note that each of our brands may offer different Returns Policies. Returns for change of mind for Products purchased from a third party retailer must be returned to those third party retailers in accordance with their returns policies and may not be returned to us (with the exception of defective products where required by law).  

16.3.       By using the Platforms and accepting these terms and conditions you consent to the terms of our Returns Policies, as applicable to your order. 

16.4.       Refunds will be processed to your original payment method. Please allow up to 7 days for your refund to appear in your account dependent on your form of payment and financial institution. 

16.5.       Please retain any third-party gift cards or prepaid credit cards for the duration of the return period noting these cards may be subject to the card issuer’s terms and conditions.

TERMINATION AND/OR SUSPENSION OF ACCOUNT

17. TERMINATION AND/OR SUSPENSION OF ACCOUNT

17.1.       We may terminate this agreement for convenience at any time on notice to you. Without qualifying the foregoing, we may immediately suspend, terminate or limit your access to and use of the Platforms including your participation in the Fusion Rewards Program and (where relevant) your account if we reasonably suspect that you have commit fraudulent act and/or you breach these terms and conditions.

GENERAL PROVISIONS

18. GENERAL PROVISIONS

18.1.       If the whole or any part of a provision of this agreement is void, unenforceable or illegal in a jurisdiction it is severed for that jurisdiction. The remainder of this agreement has full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of this agreement or is contrary to public policy.

18.2.       This agreement is governed by the laws of Australia. Each party submits to the non-exclusive jurisdiction of the courts of that place.

PRIVACY POLICY AND YOUR PERSONAL INFORMATION

19. PRIVACY POLICY AND YOUR PERSONAL INFORMATION

19.1.       We take your privacy seriously and any information provided through your use of the Platforms are subject to our Privacy Policy, which forms part of these terms and conditions.

19.2.       By using the Platforms and accepting these terms and conditions you hereby expressly consent to the terms of our Privacy Policy. 

DEFINITIONS

20. DEFINITIONS

20.1.       Capitalised terms used are defined in these terms and conditions. 

20.2.       In these terms:
(a)  “GST” has the meaning it has in the A New Tax System (Goods and Services Tax) Act 1999 (Cth)
(b)  “Liabilities” means all direct and/or indirect liability for: costs; damages; losses; claims, causes of action, accidents; injuries; deaths; law and traffic violations; and expenses including but not limited to legal fees.
(c)  “LoginID” means the email address that you provided to us as part of the registration process to use the Platforms.
(d)  “Returns Policy” means our policies governing returns of Products.
(e)  “Shipping Policy” means our policies governing the delivery of Products to you. 

Gift Vouchers

If you are the recipient of a Gift Voucher - lucky you! Gift Vouchers can be spent across multiple transactions. Any unused credit on the Gift Vouchers can still be used on your next Bobux purchase.

Gift Vouchers are valid for 1 year from the date of purchase.

Keep your Gift Voucher safe, if it is lost or stolen, we can not issue a replacement or transfer the value to another Voucher.

If you’re gifting someone else a Bobux Gift Voucher, make sure you get their email address correct! If you get it wrong and the Gift Voucher is emailed to someone else who uses it, there’s not much we can do. If you haven’t been thanked for your generous gift, give your lucky recipient a nudge as there’s a chance the email may have accidentally ended up in their junk or spam folder!

Gift Vouchers are in the same currency as the Website they were bought from, and can be redeemed only on that Website.

Date of last Update

14 February 2024

CUSTOMER SERVICE

CONTACT US
Our friendly Customer Service team is always ready to help during our office hours!
Whether you've got questions about our products, payments or returns and exchanges, please don't hesitate to Contact Us

Company Registration

Company number: 168 259 210

 

ABN: 40 168 259 210

About us

We’re Australian Footwear Pty Ltd. (Company number: 168 259 210), a registered company in Australia. Our Head Office is at 28 Victoria Crescent, Abbotsford, VIC 3067. Throughout the site, the terms “we”, “us” and “our” refer to Australian Footwear Pty Ltd.

When you shop with us (or access information, tools and services available through our apps and websites (our “Websites”), these terms and conditions (“Terms of Service”, “Terms”) apply. They’re important for both of us because they set out what we expect from each other. Terms apply to all users of our Websites, including but not limited to browsers, vendors, customers, merchants and/or contributors of content. You can find more info on the hyperlinked pages throughout these Terms, or by reaching out to Customer Service team - we’re always happy to hear from you!

These Terms may be updated and amended from time to time, so remember to check back in again before you shop. The latest version of the Terms will apply.

About you

To shop on our Websites you need to:
- be at least the age of majority in your state or province of residence
- have a credit or debit card that we accept (see bottom of page for details of current payment providers); and
- be authorised to use that credit or debit card (e.g. it is in your name or you have permission to use it).


You may not use our products for any illegal or unauthorised purpose.

Placing an order

When you place an order on our Websites, you should receive an acknowledgement email confirming that your order has been received.

We only accept your order once payment has been approved and we have debited the payment card (and then the contract is made based on these Terms).
All orders are subject to availability and confirmation of the order price. If there is an issue with an order, we’ll get in touch with you using the contact details in your order.

If you want to change your order within a short period of ordering, please contact our friendly Customer Services team, we will try to help.

From time to time, we might have to cancel or reject an order, or disable an account - for example, if we think something dodgy is going on with an order or account. If you think we’ve cancelled your order or disabled your account by mistake, please get in touch with our Customer Service team.

During web sale promotions, high volumes of traffic can be experienced and occasionally orders cannot be fulfilled. In this case you will be notified within 48 hours, and refunded in full within 10 working days.

Using Afterpay

Using Afterpay to enjoy now and pay later? Some different terms apply – see here for more details.

Prices and Product Descriptions

Bobux is a busy place and we’re only human! Every now and then we may make a mistake pricing or describing a product or promotion. If we discover a mistake with anything in your order, we’ll let you know right away and give you the option of reconfirming your order with the correct details, or cancelling it.

If we can’t contact you, we will cancel the order and refund you in full if you have already paid.

Once you select a product that you wish to order you will then be shown the price you must pay including Goods and Services Tax (“GST”) and any other charges, including any charges you are liable to have the products delivered to the address provided by you. Unless otherwise stated all charges are in Australian dollars.

Depending on your order and delivery options, we may charge a delivery cost. Such additional costs will be clearly shown in the checkout process and included in the ‘Grand Total’.

If you notice a mistake anywhere on our Websites or on your order, please get in touch with our Customer Services team.

Delivery

Delivery times and prices vary from country to country. If there is more than one option in your area, you’ll be given a choice of delivery options before you finalise your order.

 

We do our best to meet all delivery times, but sometimes there might be delays. If your parcel is delayed, we will keep you updated as much as we can. For more info on shipping and delivery, check out this page or get in touch with our Customer Services team.

 

Returns and Refunds

We're sorry to inform you that we cannot accept returns or exchanges for any items (including full price, sale and last chance) purchased on our website. 

Before making a purchased, please carefully review the product description and images to ensure that it meets your expectations.

Faults or Damaged Goods

We are committed to producing high quality shoes from the best and safest materials. However, if a manufacturing gremlin managed to slip past our gatekeepers, please follow the instructions below.

  • Shoes purchased on the Bobux website

    Please get in touch with Customer Services team and send through some photos of the shoes. Our customer service team will take care of you and manage the returns process. We reserve the right to assess the condition and age of the returned goods prior to offering an exchange, discount voucher, refund or repair.
  • Shoes purchased on a third-party website or independent retailer

    Please go back to the store that you purchased the product through and follow their returns process.

Promo codes

From time to time, we may issue promo codes that you can use to reduce the price of your order, or get a special deal. Remember, it’s up to you to enter the code at checkout!

 

Each Promo Code has its own terms, which will be made clear when it’s issued to you (e.g. what products, single/multiple use, when it can be used etc).

 

If we think there is or has been misuse of a Promo Code in any way (e.g. selling it or sharing it with others), we can cancel your Promo Code and/or disable your account.

 

We can cancel, modify or suspend any Promo Code. We don’t like to do this, but may have to if someone or something is doing something that stops the promotion running fairly and properly  – e.g. fraud, tampering, technical errors or other reasons beyond our control.

Gift Vouchers

If you are the recipient of a Gift Voucher - lucky you! Gift Vouchers can be spent across multiple transactions. Any unused credit on the Gift Vouchers can still be used on your next Bobux purchase.

 

Gift Vouchers are valid for 1 year from the date of purchase.

 

Keep your Gift Voucher safe, if it is lost or stolen, we can not issue a replacement or transfer the value to another Voucher.

 

If you’re gifting someone else a Bobux Gift Voucher, make sure you get their email address correct! If you get it wrong and the Gift Voucher is emailed to someone else who uses it, there’s not much we can do. If you haven’t been thanked for your generous gift, give your lucky recipient a nudge as there’s a chance the email may have accidentally ended up in their junk or spam folder!

 

Gift Vouchers are in the same currency as the Website they were bought from, and can be redeemed only on that Website.

Your personal information

Your submission of personal information is governed by our Privacy Policy. Our Privacy Policy explains how we use your information.

If your details change, or you would like to update your preferences, you can update your account.

Things you shouldn’t do

You must not misuse our Websites (e.g. hack, introduce viruses, trojans, worms, logic bombs or other technologically harmful material or carry out denial of service attacks etc) or otherwise mess with our tech or functionality or steal our or our customers’ data.

 

Doing any of these things may be a criminal offence, and also ruins the fun for everyone by stopping us from giving our best service to everyone in the Bobux tribe. We take this very seriously, and we will report breaches or dishonest activity to the relevant law enforcement authorities.

 

By using our services, you agree to indemnify, defend and hold harmless Australian Footwear Pty Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use (or misuse) of this Website or your breach of the Terms and Conditions.

 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Intellectual property, software and content

Bobux owns or has permission to use the intellectual property in its Website and its content. These rights are protected worldwide. All such rights are reserved.

 

You are not allowed to use any of our Website content for commercial purposes without our permission.

 

You’re also not allowed to use our Bobux logo, brand or trademark without our permission.

Linking to this website

We don’t mind you linking to our Websites, as long as you do so in a fair and legal way that does not damage or take advantage of our brand or reputation.

 

Please don’t link in a way that suggests Bobux endorsement where this is inaccurate.

 

Our Website must not be framed on any other site without our permission.

Complaints or need to speak to us?

We’re here to help! If something goes wrong, or you want to get in touch with us, please contact our Customer Services team

Text marketing and notifications 

By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 10 a month. You acknowledge that consent is not a condition for any purchase. 

When you opt in for our service you may expect to get occasional texts concerning Latest products, Surveys, Welcome messages, Customer win-backs, Text Campaigns, Giveaways, Flash Sales, Upsells.

If you wish to unsubscribe from receiving text marketing messages and notifications, please click on the unsubscribe ('Opt-out') link we provide you within any of our messages or text STOP. You understand and agree that alternative methods of opting out, such as using alternative words or requests or texting a reply with alternative keywords will not be accounted as a reasonable means of opting out. Message and data rates may apply.

If your device does not support MMS we will deliver a SMS instead and strip the image. The opt out will also be delivered as a standard text message (SMS).

Mobile carriers in New Zealand, Australia and elsewhere worldwide are not responsible or liable for undelivered or delayed messages.

You can also contact us for more information at hello@bobux.com

Legal stuff

We have the right to amend, remove or vary our services and/or any part of the Website (including our Terms) at any time.

 

These Terms and our dealings with you are subject to law and the exclusive jurisdiction of the courts.

User Generated Content

By giving you the opportunity to feature your content on our social media channels and by responding with the required hashtag (such as #bobuxmovement or #bobuxshoes) you agree:

- we can use your handle and the content (the “Content”) on our Websites and/or on any of Bobux’s social media platforms (including but not limited to Instagram, Facebook, Pinterest and Twitter).

- we can edit, crop, adapt, enhance or modify the Content .

 

You agree that you:

- have the permission or are the legal guardian of everyone in the Content, or the permission of their legal guardian;

- have the right to grant Bobux the above rights; and

- are at least the age of majority.

 

We will remove the content from all accounts which we control if you (or anyone identifiable in the Content) asks us to.

 

We cannot control other users of social media actions. Other users can share or make use of the Content once posted - including but not limited to taking a screenshot of and saving an image of the Content to their device, sharing the Content on social media platforms or websites.

 

If you do not want to grant the permissions set out above then please do not give us consent to use the Content.

Mobile Terms of Service SMS

The Bobux mobile message service (the "Service") is operated by Australian Footwear PTY LTD (“Bobux ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Bobux SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Bobux through your wireless provider to the mobile number you provided, even if your mobile number is registered on any Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Bobux . Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Bobux or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Bobux mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Bobux or email customerservice@bobux.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Date of last Update

18 October 2023